Frequently Asked Questions

Q: Where can I contact you?

You can contact us by email at support@mewelondon.com , by phone at +447520636272 , or through the contact form on our website.

Need help?

Frequently Asked Questions

Do you charge for shipping?

Shipping is free across the United Kingdom. For more information, please refer to our Shipping Policy.

How long until I get my package?

For details regarding Order Cut-Off Time, Processing Time, Transit Time, and Total Delivery Time, please see our Shipping Policy.

Can I send an item back?

Yes, you may return items within 30 days of delivery. For full return conditions and step-by-step instructions, please refer to our Return and Refund Policy.

How can I start a return or exchange?

You can contact us via email with your order number to start the process. Detailed instructions are provided in our Return and Refund Policy.

Which payment methods do you accept?

We provide a variety of secure payment options. You can find the complete list on our Payment Options page.

Where can I contact you?

You can contact us by email at support@mewelondon.com, by phone at +447520636272 , or through the contact form on our website.

Get in touch! We would love to hear from you. Reach us by email, phone, or through our contact form.

Customer Services Hours:
Monday to Friday: 9:00-18:00 GMT

Email: support@mewelondon.com
Phone: +447520636272
Contact Form: Click Here

Free Shipping

We offer free delivery across the United Kingdom for all orders.

30-Day Return Policy

Unhappy with your order? You have 30 days to make a return.

Secure Payment Options

Our checkout offers secure and trusted payment options.

Customer Support

Support team is available from Monday to Friday: 9:00-18:00 GMT